Accident repairs


Who we can help

Whether your vehicle is used for business or for everyday driving, we know you need to be back on the road as quickly as possible. We handle all repairs quickly with minimum fuss and to the highest standards.

  • Insurance repair
  • Private repair
  • Fleet body repair
  • Light commercial vehicle repair
  • End of lease refurbishment or repair

When you need a repair

If your car is drivable, bring it to our workshop in Sutton for a free estimate with no obligation. If your car is unroadworthy, we can pick it up quickly and arrange a replacement vehicle to keep you moving whilst we repair your car.

Your car will be repaired in line with guidelines set by the manufacturer and our own rigorous quality assurance procedures.

You can come to us privately or through your insurance company.

Private Repair Process

Our specialist technicians will carry out a thorough and fully inclusive analysis of the vehicle and the damaged area.

Following this assessment, we will talk through our proposed solutions with you, taking full consideration of your expectations and requirements. We aim to cause you as little inconvenience as possible.

Strict quality control procedures are in place to get your car looking and driving smoothly again.

Insurance Repair Process

We’ll contact you within an hour of receiving instruction from your insurance company to discuss suitable arrangements for repairing your vehicle.

We’re happy to liaise and negotiate with the insurance company on your behalf and assist where we can with claims enquiries.

Accident Repairs and MOT

What you can
expect from us

Our specialist technicians understand intricate design and construction details and are trained in the latest techniques. These include corrosion prevention, electric car repair, hot repair methods (welding) and cold repair methods (glueing and riveting) which draw on aircraft technology and are commonly used by BMW and Audi.

Manufacturer’s guarantee upheld - using genuine and recognised parts where appropriate and your car is restored to its full safety functionality under BS guidelines.

No sign of repair - using our internal quality process to ensure colour match and panel alignment are of an excellent standard, your car will look the same as it did before the accident

Minimum disruption and keeping you on the road - we provide a replacement car service where available.

Keeping you informed - We’ll communicate with you at every step of the process so that you remain up to date with your vehicle’s progress.


CARS also offers a wider range of services, beyond bodywork and cosmetic repairs.

If the accident has caused a mechanical fault, our skilled technicians are fully qualified to repair this for you too.

If you’re nearing the end of your lease contract, you could be penalised for even a small scratch or scuff on the vehicle. Avoid paying a fortune to your lease hire company and bring your car to us for inspection and repair.

Give your car that personal touch and make it stand out from the crowd. Talk to us about customising your vehicle, whether changing your paint design, the colour of your wheels, or try our spray on body wrap.

If you’d like something that’s not listed here, we may still be able to help. Call 020 8641 0060.

  • Paint finish and trims
  • Alloy recolour
  • Tinted windows
  • Low bumper
  • Spoilers
  • Body spray wrapping


Our aim is to accommodate you in every way that we can.

That’s why, at CARS, we can service or MOT your car whilst it’s with us for repair.

  • Receive a quality repair and get up to date with your MOT and/or service at the same time.
  • If your car is already with us for repair, we offer a replacement car service to cause minimum disturbance and keep you on the road.
  • Minimum hassle - no need to be without your car for any longer than is necessary.
  • If your car fails the MOT we’ll quote you for the additional work and, if you choose to have the work done with us, the re-test won’t cost you a penny.

We work with all makes and models of cars and are also approved / specialist repairers by the following manufacturers,
meaning that your anti-corrosion/anti-perforation guarantee is maintained:

Car Manufacturers

Manufacturer approvals are very important in crash repair and getting your vehicle back to how it should be.

Our technicians attend regular training courses, we only use manufacturer supported
products and warranties on the repair are supported by the manufacturer.

So you can rest assured that the repairs will be the best they can possibly be.